Job Description

Location: United States

Team: Go-To-Market (GTM)

Commitment: Full-time

We seek a driven and passionate Account Manager to join our team to drive retention and growth for our enterprise accounts. As a Cloudinary Account Manager, you will be responsible for nurturing and retaining existing client relationships and closing new growth opportunities across Cloudinary’s full suite of products.  Prior experience managing accounts and selling Saas in the enterprise space is required. This person must be a self-starter who can manage a large book of customers and create processes at scale.

Responsibilities:

• Identify and close expansion opportunities to maximize revenue from existing accounts.
• Monitor client usage and performance metrics to identify areas for improvement and optimization.
• Understand clients' business objectives and challenges to position Cloudinary's solutions effectively.
• Collaborate with cross-functional teams, including Sales, Customer Success, and Product, to deliver exceptional service and client support.
• Act as a trusted advisor to clients, providing guidance on best media management and optimization practices.
• Maintain accurate and current account and opportunity forecasting within internal sales tools.
• Stay updated on industry trends, competitive landscape, and emerging technologies to serve clients better.
• Ensure customer satisfaction and retention.

About You:

• 3+ years of experience in an account management role 
• Proven history of over-achievement and meeting targets in account management and/or sales roles within the SaaS industry
• Strong understanding of cloud-based technologies and services
• Excellent communication and interpersonal skills, with the ability to effectively present technical information to both technical and non-technical audiences
• Ability to work independently and as part of a team in a fast-paced environment.

Why Join Cloudinary:

• Opportunity to work with cutting-edge technology and industry-leading clients.
• A collaborative and inclusive work culture that values creativity, innovation, and diversity.
• Competitive compensation package with performance-based incentives.
• Flexible remote work options and opportunities for career advancement and professional development.

If you are passionate about helping clients succeed in the digital world and thrive in a fast-paced, innovative environment, we want to hear from you! Apply now to join our team as a Cloudinary Account Manager.

Pay Range:

"We are dedicated to fostering an environment of transparency and equity in our hiring practices. In alignment with these values, we are pleased to provide an OTE range for our positions based in the United States of America. The salary range for this role is based on the location where you reside.

We firmly believe that every candidate's skills, experience, and contributions are valuable, and it's our commitment to compensate accordingly. By sharing this information upfront, we aim to ensure that all candidates understand the base salary numbers associated with this position from the outset.

We encourage open dialogue and transparency throughout the hiring process, and we are eager to discuss further during the interview stages. We aim to build a team where each member feels valued and fairly compensated for their contributions. Thank you for considering joining our team, and we look forward to the possibility of working together."

• $115000 to 141000 per-year-salary

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