Customer Service Representative Job at XPO Logistics, Albany, NY

VExFZnVTM2dSMTZ1MWZuZkV2YWM0MTZ1TXc9PQ==
  • XPO Logistics
  • Albany, NY

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $24.46
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Communicate and coordinate with terminal and shop locations about commercial invoicing
  • Answer and direct phone calls and/or video calls during set work hours
  • Recognize and resolve documentation errors
  • Perform general clerical duties as assigned, filing, data entry and billing
  • Review billing statements for accuracy and process for payment
  • Resolve invoice matching issues within the AP system

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods in a climate-controlled office environment

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Work at office, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Al Warren Oil Company Inc.

Marketing Associate - Summer 2026 Internship Job at Al Warren Oil Company Inc.

 ...Company Location: Chicagoland Area Type: In-Person - Paid Internship Schedule: You Pick your Days and hours around your school...  ..., fuel logistics, and commercial partnerships Part-time remote work possible after the summer term based on your availability... 

Adams Rehabilitation and Healthcare Center

Registered Nurse ( RN ) Part-time Baylor Job at Adams Rehabilitation and Healthcare Center

 ...Are you a compassionate Registered Nurse ( RN ) looking for a fulfilling role in a supportive...  ...#401(k) Retirement plan # Paid Time Off ( PTO ) - start earning from day one!...  ...situations. Are you ready to be a part of something meaningful? Apply today and grow... 

Polaris Freightways

CDL-A Truck Driver OTR or Regional Job at Polaris Freightways

 ...the Mississippi River. Pay: $1,300$1,700 per week (based on experience) Home Time: Your choice of home time weekly or every other...  ...and consistent home time on Eastern runs. Responsibilities: Drive tractor-trailers on long-haul and regional routes. Adhere to... 

Uber

Uber - Sign Up to Drive and Earn Job at Uber

 ...What is Uber? Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly. Driving with Uber allows you to earn quick cash while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal... 

Dana-Farber Cancer Institute

Lab Assistant Job at Dana-Farber Cancer Institute

 ...and receiving for group or department Assists with the maintenance of laboratory stocks...  ...purchasing, shipping and receiving In wet labs, carries out disinfection and removal of...  ...using autoclaving equipment. Prior work experience demonstrating reliability and the...