Job Description
Thank you for your interest in working at Chick-fil-A Chick-fil-A Hamilton & Wesley in Sioux City, Iowa located at 820 Hamilton Blvd as a HR Leader! We are a new Restaurant location that will be opening soon once construction is complete. This is a unique and exciting opportunity for you to join an amazing Team as we open Sioux City’s newest Chick-fil-A!
As the HR Director, you will serve as a strategic leader within our organization, responsible for shaping and stewarding our people culture while actively engaging in daily restaurant operations. Positioned above the Team Leader level, this role is key to developing talent, driving recruiting efforts, ensuring HR compliance, and mentoring emerging leaders. You’ll play a vital role in building a high-character, high-performance team that reflects Chick-fil-A’s values of excellence, hospitality, and care.
Our Corporate Purpose is \To glorify God by being a faithful steward of all that is entrusted to us, and to have a positive influence on all who come into contact with Chick-fil-A\.
Position Type
- This is a Full Time only role
Our Benefits Include
We believe work should be more than a paycheck — it should be a place where you grow, feel supported, and make a real impact. Here's what you can expect when you join our team:
- A fun, positive work environment where you can genuinely influence others and make a difference
- Flexible scheduling that fits your life — plus Sundays off to rest and recharge
- Competitive pay with opportunities for raises and performance-based bonuses
- FREE meals every shift — because great food fuels great work
- FREE college tuition to a wide variety of Bachelor’s, Associate’s, and Graduate degree programs through our education partners
- Intentional growth and leadership development to help you reach your full potential
- Leadership that genuinely invests in your success, both personally and professionally
- Clear career advancement pathways — from Team Member to Director or even becoming a future Chick-fil-A Owner/Operator
- Access to Team Member Scholarships to support your educational journey
- Health, Dental, and Vision Insurance
- Life Insurance and Short-Term/Long-Term Disability (STD/LTD)
- 401(k) to help you build your future
- Access to an exclusive discounts and perks program for shopping, travel, entertainment, and more
- Employee Assistance Program (EAP) with FREE mental health counseling, financial guidance, and wellness resources
- A work culture grounded in kindness, grit, growth, and servant-hearted leadership
Leadership Responsibilities
- Uphold and model Chick-fil-A’s core values of hospitality, integrity, excellence, and care
- All leaders, regardless of level, are expected to actively lead daily restaurant operations — taking ownership of shifts, guiding teams in real time, and ensuring excellence in service, speed, and execution
- Champion the Restaurant's talent strategy by leading recruiting, interviewing, onboarding, and retaining top-tier Team Members and Leaders
- Oversee Team Leader development, offering coaching, feedback, and structured growth plans
- Collaborate with the Operator and leadership team to shape the organization’s culture and leadership pipeline
- Lead HR compliance efforts, including accurate record-keeping, policy enforcement, and adherence to local and federal labor laws
- Manage scheduling systems, performance reviews, team communication platforms, and recognition programs
- Own and refine onboarding and training processes to ensure consistency and clarity for all new hires
- Own the full employee life cycle, including recruiting, hiring, onboarding, training, development, performance management, and, when necessary, offboarding — all executed with excellence, care, and alignment to our values.
- Actively participate in daily operations — working in the business to understand team needs, support team morale, and model servant leadership
- Address and resolve employee concerns with discretion, care, and professionalism
- Utilize metrics and insights (e.g., retention, engagement, performance data) to drive continuous improvement
- Demonstrate ownership mentality, taking initiative and solving problems proactively
- Communicate effectively with leadership and contribute to ongoing improvement initiatives
- All of our leaders at any level are also responsible for leading daily operations in the Restaurant leading shifts
Qualifications and Requirements
- Previous experience in a leadership or supervisory role (restaurant or retail preferred)
- Deep understanding of HR best practices, including hiring, compliance, and performance management
- Proven ability to develop leaders, coach individuals, and lead teams through change
- Proven ability to lead and inspire teams with grit, positivity, and emotional intelligence
- Excellent communication and interpersonal skills
- Strong decision-making, multitasking, and problem-solving abilities
- Detail-oriented with a commitment to operational excellence
- Willingness to work flexible hours, including mornings, evenings, Saturdays, and potential holidays
- Demonstrates high character, integrity, and a strong sense of personal responsibility
- Brings grit and resilience, thriving in both challenges and high-paced environments
- Approaches every shift with a cheerful, positive attitude and a heart for serving others
- Naturally kind and compassionate, creating meaningful connections with guests and team members
- Reliable and consistent in performance, showing up on time and ready to contribute
- Passionate about customer service and committed to exceeding expectations
- Possesses strong interpersonal skills and communicates clearly and respectfully
- Pays close attention to detail, ensuring tasks are completed with excellence
- Confidently multitasks while maintaining composure and focus
- Works effectively both independently and as part of a team
- Physically capable of lifting and carrying 5–30 lbs regularly
- Able to remain on their feet for extended periods of time in a dynamic work environment
Why Join Us
As the HR Director at Chick-fil-A Hamilton & Wesley, you will be a key driver in building a strong, vibrant culture that attracts, develops, and retains top talent. This role is a perfect blend of strategic leadership and day-to-day operations, where you'll have the opportunity to shape the workforce, foster growth, and contribute to the overall success of the restaurant. With your expertise in talent acquisition, employee development, and HR compliance, you'll help us build a team that exemplifies Chick-fil-A's values and ensures our restaurant runs smoothly and efficiently.
Here’s why this role is a unique and exciting opportunity:
- Lead with Impact — You’ll be responsible for creating a workplace culture where team members feel valued, supported, and empowered to do their best work.
- Talent Development & Growth — From recruiting top talent to designing development programs, you’ll play a pivotal role in shaping the future leaders of our restaurant.
- Influence Business Success — By overseeing HR compliance, team member relations, and operational efficiency, you will directly impact the restaurant's performance, ensuring it’s running at its best.
- Leadership & Mentorship — You’ll have the opportunity to mentor and guide team leaders, helping them to develop their skills and create a strong leadership pipeline.
- Work with a Purpose — As part of the Chick-fil-A family, your work will always be driven by a deep commitment to service, excellence, and integrity.
- Collaborative & Empowering Environment — You’ll work closely with other directors and team members, creating a supportive environment where everyone can thrive and succeed together.
- Opportunities for Growth — As part of the leadership team, you will have opportunities for advancement within the Chick-fil-A organization, with a clear path toward higher-level positions in HR or even ownership opportunities.
If you're a passionate HR leader who values people, culture, and growth, this is the perfect opportunity for you to make a lasting impact. Join us and help build a team that is driven by excellence and a shared commitment to service.
Now Hiring: Join the Team at Sioux City's newest Chick-fil-A Located at 820 Hamilton Blvd in Sioux City, Iowa! Opening soon!
A brand-new Chick-fil-A is coming to Sioux City, Iowa, and we are looking for passionate, high-character individuals to help us bring it to life. This isn't just another job — it is a rare opportunity to be part of something from day one. As a founding Team Member, you'll help shape our culture, build lasting relationships, and create unforgettable guest experiences from the ground up.
Whether you're looking for a part-time role or a full-time path to Leadership and beyond, we have a place for you. We are building a team that’s hard-working, uplifting, people-focused, servant-hearted and purpose-driven — and if that sounds like you, we would love for you to apply. Help build a workplace where excellence, fun, and service thrive. We cannot wait to meet you!
Job Tags
Holiday work, Full time, Temporary work, Part time, Local area, Immediate start, Flexible hours, Shift work, Sunday, Day shift, Saturday, Afternoon shift,