Job Description

IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit  .

Overview

We’re offering a unique opportunity for a highly motivated and self-driven intern to take full ownership of an independent AI project: developing an intelligent chatbot that can answer engineer questions using wiki pages, SharePoint documents, JIRA, etc. This is a hands-on, end-to-end role involving design, development, and deployment using Microsoft Azure’s AI and cloud tools.

You’ll work independently with the support from other teams’ members and will deliver a working prototype by the end of your internship.

Responsibilities

Lead the design and development of a chatbot capable of querying iLottery documents via natural language.

Implement a retrieval-augmented generation (RAG) architecture using:

Azure OpenAI Service (GPT models)

Azure AI Search to index and retrieve content

Azure Blob Storage to host source documents

Build backend logic using Azure Functions, or another serverless approach

Design a simple front-end (e.g., web app or bot interface) for user interaction

Ensure basic access control (e.g., via Azure AD) for internal security

Run tests and improve chatbot quality based on test feedback

Present your final working solution and documentation

Run tests and improve chatbot quality based on test feedback

Present your final working solution and documentation

Qualifications

• Lead the design and development of a chatbot capable of querying iLottery documents via natural language.
• Implement a retrieval-augmented generation (RAG) architecture using:
• Azure OpenAI Service (GPT models)
• Azure AI Search to index and retrieve content
• Azure Blob Storage to host source documents
• Build backend logic using Azure Functions, or another serverless approach
• Design a simple front-end (e.g., web app or bot interface) for user interaction
• Ensure basic access control (e.g., via Azure AD) for internal security
• Run tests and improve chatbot quality based on test feedback
• Present your final working solution and documentation

Keys to Success

• Building collaborative relationships
• Decision making
• Drive results
• Foster innovation
• Personal energy
• Self-leadership

LI-MP2

At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $22.50 per hour. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable. 

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses . In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

All IGT employees have a role in information security. Annual training will be assigned and required as appropriate.

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