User IT Support
-On-site or remote support for IT-related hardware and software issues.
-Technical support for business applications such as MS Teams, MS Office, Trellix (security
solution), and internal systems such as GSI and PiLOS.
-Setting up, configuring, and maintaining user devices, including laptops, printers, and
mobile devices.
-Installing, configuring, modifying, and performing minor repairs on hardware and software
as needed (Format, Zebra printers, PCs, scanners, handheld terminals).
-Managing VPN access for remote users, supporting password resets, installation or
reinstallation, and ensuring smooth connectivity to the internal network.
-Diagnosing and resolving issues related to hardware, software, operating systems, and local
network connectivity to maintain business continuity.
-Providing warehouse operations support via phone or live chat in case of technical issues.
-Supporting users during the onboarding/offboarding process to ensure a smooth transition of
system access and IT equipment such as laptops (equipment support and verification of
equipment return to HR).
IT Asset Management
-Maintaining up-to-date inventory and documentation of IT assets and configurations.
-Managing the inventory and tracking of IT assets, including laptops, desktops, and other IT
equipment in offices and warehouses.
-Reviewing new requests for all IT assets or accessories.
-Obtaining quotes to determine the best purchase option after comparing prices and
specifications.
-Verifying all items upon arrival and ensuring delivery to the correct location.
-Handling the procurement process for IT equipment, including laptops, network equipment,
and peripherals needed for office and warehouse environments.
-Ensuring proper allocation and maintenance of equipment and maintaining records of asset
lifecycle (deployment, upgrade, repair, disposal).
-Collaborating with vendors to ensure timely delivery and installation of purchased
equipment.
-IT Documentation and Reporting
-Maintaining up-to-date documentation of IT assets, licenses, procedures, and configurations.
-Creating user guides or quick reference materials for common tools or procedures.
-Generating regular reports on weekly Helpdesk activities.
...SONIC - Immediate Assistant General Manager Are you passionate about providing quality food and ensuring guests have an enjoyable experience? Do you thrive in a fast-paced environment where teamwork and leadership are key? The Job: Join the elite SONIC team as an...
...NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products...
Make a Difference Behind the Wheel Become a Mobility Care Driver with zTrip Do you have a passion for helping others? zTrip is looking for Mobility Care Drivers to provide safe, dependable transportation for passengers with special mobility needs. As the largest...
...the strategic use of Division resources to advance innovative and effective policies and programming. Working within the Office of Policy, External Affairs, and Priority Populations, the Policy & Communications Coordinator will assist in policy development and...
This is an entry-level position perfect for job seekers with little experience but eager to learn and grow. Job Responsibilities: Process purchase orders for customers Record and reconcile inventory of products Track and manage incomings and outgoings...