Customer Service Representative (Full-Time) - Afternoon Shift Job at XPO Logistics, Saginaw, MI

VDdjY3ZpL21SMTJwMWZuZEZ2cVo1bE9xT1E9PQ==
  • XPO Logistics
  • Saginaw, MI

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at $21.46
  • Shift: Monday – Friday (12:00 – 20:30)
  • Full health insurance benefits on day one 
  • Life and disability insurance
  • Earn up to 13 days PTO your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Full time, Work at office, Monday to Friday, Shift work, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Wychmere Beach Club

Short Order Cooks Job at Wychmere Beach Club

 ...travel to a maximum of $68.00 per day with receipts. 2. H-2B workers will be reimbursed during the first workweek for subsistence, visa, visa processing and related costs, except passport costs, by company check. 3. The employer will provide workers at no charge all tools... 

AlphaGraphics of Madison-US470

Part time Delivery Driver Job at AlphaGraphics of Madison-US470

 ...Wanted for immediate hire, AlphaGraphics-Madison is seeking a responsible delivery driver with some bindery assistance needed. Primary...  ...driving record Must be able to lift heavy print materials No experience required. Willing to train the right candidate. Students... 

Action International Ministries

Remote Helpdesk Technician Job at Action International Ministries

Position:Remote Helpdesk Technician of ACTION USA - RHTNumber of Positions Available:unlimitedReport to:ACTION USA - Helpdesk AdministratorStatus: Volunteer in USALocation:Be equipped to work from anywhere.Approximate Hours of Service:Flexible hours yet working... 

AO Globe Life

Immediate Hire: Remote Position (No Experience Needed | Start ASAP) Job at AO Globe Life

 ...NOW HIRING Start This Week!100% Remote Entry-Level Fast Virtual Interview Flexible Hours Looking...  ...work-from-home opportunities? We are hiring immediately for high-demand Remote Positions with no experience needed , weekly pay, uncapped bonuses, and full... 

PRO Companies

Art Therapist Job at PRO Companies

 ...our family! PRO Pediatric Services is seeking an exceptional Art Therapist to provide services within a CSBBH program at a local...  ...Director. What You Bring: Bachelors or Masters degree in Art Therapy, Counseling, or Education with a specialization in Art Therapy...